Reservations and Check-In / Check-Out Times
Check In: Appointments can be made for checking in during our normal business hours. Check-ins cannot be accepted on Sundays.
Check Out: Check Out time is 12:00pm (Noon). After 12:00pm a full days boarding fee is charged on the day of pick-up. Check Out time on Sunday is between 5pm and 7pm. A full day is always charged for Sunday pick-up.
Cancellations: Cancellations within 7 days of arrival will incur a Last Minute Cancellation Fee equal to 2 nights of Boarding.
Boarding charges are calculated on the number of nights reserved for your pet at the time of reservation. Early Check Outs are charged through the original check out date made at the time of reservation. On the day of discharge, a full day is charged if pick-up is after 12:00 (noon). Please Note: A full day is always charged for Sunday pick-up.